Mission - BYPL

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Mission

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To attain global best practices and become a world-class utility.
To provide uninterrupted, affordable, quality, reliable, safe and clean power to our customers.
To achieve excellence in service, quality, reliability, safety and customer care.
To earn trust and confidence of all customers and stakeholders by exceeding their expectations, and make the company a respected household name.
To work with vigour, dedication and innovation keeping total customer satisfaction as the ultimate goal.
To consistently achieve high growth with the highest levels of productivity.
To be a technology driven, efficient and financially sound organisation.
To be a responsible corporate citizen nurturing human values and concern for society, the environment and above all, people.
To contribute towards community development and nation building.
To promote a work culture that fosters individual growth, team sprit and creativity to overcome challenges and attain goals.
To encourage ideas, talent and value systems.
To uphold the guiding principles of trust, integrity and transparency in all aspects of interactions and dealings.